How can we help you?

Once your application is approved by the National Verifier, your service provider will ship your device. You should receive a tracking number via email within 3-5 business days.

Common reasons include: Name mismatch (ID vs. Application), blurry documents, or expired benefit letters. Ensure all information matches exactly and documents are current.

Yes! You can combine both benefits to get the maximum discount. Often, applying both allows you to get "Unlimited Data" plans for free.

In most cases, yes. However, FCC rules for the ACP device discount often require a small co-pay between $10.01 and $50.00 depending on the device quality.